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- W1607896665 abstract "This chapter examines the key elements of IT maturity, what the industry provides in terms of products and thought leadership, remaining gaps, and how the best practice CIO can address these issues. It explores the four IT business domains of capacity optimization, service level management, financial management, and business alignment as they apply to the current IT industry environment. The enhancement of these four domains will help lead to the transformation of IT system and business management into a stable, available, and business-aligned model. The chapter talks about the four domains in terms of the current state and emerging opportunities to expand the management of each IT business domain, to fulfill its promise and enable the other domains to fulfill their strategic promise. A recurring theme here is the interconnectedness of the processes across these four management domains. Controlled Vocabulary Terms Business technology; Capacity planning; Chief information officer; Financial management applications; Leadership" @default.
- W1607896665 created "2016-06-24" @default.
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- W1607896665 date "2010-10-25" @default.
- W1607896665 modified "2023-10-17" @default.
- W1607896665 title "Why Does it Behave the Way it Does?" @default.
- W1607896665 doi "https://doi.org/10.1002/9781118269206.ch2" @default.
- W1607896665 hasPublicationYear "2010" @default.
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