Matches in SemOpenAlex for { <https://semopenalex.org/work/W1630673203> ?p ?o ?g. }
Showing items 1 to 88 of
88
with 100 items per page.
- W1630673203 endingPage "130" @default.
- W1630673203 startingPage "126" @default.
- W1630673203 abstract "The service quality assessment of the banking sector has been an area of interest among many of the researchers worldwide. The present research aims to enrich the existing body of literature on the said subject.The research has used the SERQUAL model by Parsuraman et al. 1990. The findings have been made with respect two of the best banks in India—The State Bank of India(SBI) and the HDFC Bank. The findings of the study highlight the need and importance of focus on the elements of responsiveness and friendliness in the service delivery so that the customer is satisfied with the banking service. Key words: SERVQUAL, Service Quality, Banking Service" @default.
- W1630673203 created "2016-06-24" @default.
- W1630673203 creator A5010629807 @default.
- W1630673203 creator A5035212993 @default.
- W1630673203 date "2014-01-01" @default.
- W1630673203 modified "2023-09-23" @default.
- W1630673203 title "A Service Quality Assessment of banks with special reference to State Bank of India (SBI) and HDFC Bank" @default.
- W1630673203 cites W1985591302 @default.
- W1630673203 cites W2002936041 @default.
- W1630673203 cites W2004207072 @default.
- W1630673203 cites W2006153161 @default.
- W1630673203 cites W2010812063 @default.
- W1630673203 cites W2019442566 @default.
- W1630673203 cites W2025754693 @default.
- W1630673203 cites W2030155522 @default.
- W1630673203 cites W2051123421 @default.
- W1630673203 cites W2052278343 @default.
- W1630673203 cites W2062888425 @default.
- W1630673203 cites W2087194825 @default.
- W1630673203 cites W2089466175 @default.
- W1630673203 cites W2092986776 @default.
- W1630673203 cites W2139746788 @default.
- W1630673203 cites W83756685 @default.
- W1630673203 hasPublicationYear "2014" @default.
- W1630673203 type Work @default.
- W1630673203 sameAs 1630673203 @default.
- W1630673203 citedByCount "1" @default.
- W1630673203 countsByYear W16306732032016 @default.
- W1630673203 crossrefType "journal-article" @default.
- W1630673203 hasAuthorship W1630673203A5010629807 @default.
- W1630673203 hasAuthorship W1630673203A5035212993 @default.
- W1630673203 hasConcept C111472728 @default.
- W1630673203 hasConcept C11413529 @default.
- W1630673203 hasConcept C121955636 @default.
- W1630673203 hasConcept C136703025 @default.
- W1630673203 hasConcept C138885662 @default.
- W1630673203 hasConcept C140781008 @default.
- W1630673203 hasConcept C144133560 @default.
- W1630673203 hasConcept C162853370 @default.
- W1630673203 hasConcept C2779530757 @default.
- W1630673203 hasConcept C2780378061 @default.
- W1630673203 hasConcept C41008148 @default.
- W1630673203 hasConcept C48103436 @default.
- W1630673203 hasConcept C68595000 @default.
- W1630673203 hasConceptScore W1630673203C111472728 @default.
- W1630673203 hasConceptScore W1630673203C11413529 @default.
- W1630673203 hasConceptScore W1630673203C121955636 @default.
- W1630673203 hasConceptScore W1630673203C136703025 @default.
- W1630673203 hasConceptScore W1630673203C138885662 @default.
- W1630673203 hasConceptScore W1630673203C140781008 @default.
- W1630673203 hasConceptScore W1630673203C144133560 @default.
- W1630673203 hasConceptScore W1630673203C162853370 @default.
- W1630673203 hasConceptScore W1630673203C2779530757 @default.
- W1630673203 hasConceptScore W1630673203C2780378061 @default.
- W1630673203 hasConceptScore W1630673203C41008148 @default.
- W1630673203 hasConceptScore W1630673203C48103436 @default.
- W1630673203 hasConceptScore W1630673203C68595000 @default.
- W1630673203 hasIssue "11" @default.
- W1630673203 hasLocation W16306732031 @default.
- W1630673203 hasOpenAccess W1630673203 @default.
- W1630673203 hasPrimaryLocation W16306732031 @default.
- W1630673203 hasRelatedWork W1091787881 @default.
- W1630673203 hasRelatedWork W1530245175 @default.
- W1630673203 hasRelatedWork W1548826611 @default.
- W1630673203 hasRelatedWork W1564407518 @default.
- W1630673203 hasRelatedWork W1972265112 @default.
- W1630673203 hasRelatedWork W2004707704 @default.
- W1630673203 hasRelatedWork W2064297231 @default.
- W1630673203 hasRelatedWork W2287947287 @default.
- W1630673203 hasRelatedWork W2297333421 @default.
- W1630673203 hasRelatedWork W2520149325 @default.
- W1630673203 hasRelatedWork W2567071938 @default.
- W1630673203 hasRelatedWork W2736810543 @default.
- W1630673203 hasRelatedWork W2994543576 @default.
- W1630673203 hasRelatedWork W3108622132 @default.
- W1630673203 hasRelatedWork W3139626380 @default.
- W1630673203 hasRelatedWork W3174994436 @default.
- W1630673203 hasRelatedWork W3191904586 @default.
- W1630673203 hasRelatedWork W3197086700 @default.
- W1630673203 hasRelatedWork W2182709558 @default.
- W1630673203 hasRelatedWork W3013358980 @default.
- W1630673203 hasVolume "4" @default.
- W1630673203 isParatext "false" @default.
- W1630673203 isRetracted "false" @default.
- W1630673203 magId "1630673203" @default.
- W1630673203 workType "article" @default.