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- W1643492242 abstract "Most of the research work on knowledge management systems has been addressed to knowledge representation, storage, and retrieval. However, user interaction has suffered from the same limitations faced by most current Web-based systems. Web 2.0 technologies bring completely new elements that make possible designing user interfaces similar to those that could be built in windowing environments of current desktop platforms. These technologies open new possibilities to enhance user experience when working with Web-based applications. This chapter shows how Web 2.0 technologies could be used to design user interaction in a knowledge management system. Details presented could be useful to improve online interaction with Web-based support systems (WSS) in other application domains." @default.
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- W1643492242 date "2009-12-22" @default.
- W1643492242 modified "2023-10-07" @default.
- W1643492242 title "Knowledge Management System Based on Web 2.0 Technologies" @default.
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- W1643492242 doi "https://doi.org/10.1007/978-1-84882-628-1_13" @default.
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