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- W1673390729 abstract "This three year longitudinal study of a sample of CAB clients in Wales was madepossible through joint funding from the Objective One European Social Fund (ESF),Citizens Advice Cymru, and facilities provided by Bangor University, including, inparticular, academic advice, supervision and support. The project was also guidedthroughout by a Research Steering Committee made up of representatives of all theinterested parties.The aims of the research were to measure the long-term impact of advice-giving onclients who had approached Citizens Advice with one or more problems. CitizensAdvice is an independent charity operating as Citizens Advice Cymru in Wales. It isthe membership organisation for 31 member Citizens Advice Bureaux (CABx) inWales, which deliver advice services from 50 main offices and 154 secondary adviceoutlets, these include a range of community settings such as high street offices, GPsurgeries, health centres, libraries, courts and also offering home visiting services.Each CAB also offers access to services by telephone. The Twin Aims of the serviceare to provide the advice people need for the problems they face and to improve thepolicies and practices that affect people's lives.Adopting a quantitative longitudinal approach, this thesis provides evidence ofimprovements that occurred over time in clients' health, their financial and materialwellbeing, and their quality of life as a direct outcome of the advice and support theyreceived for their problems. Implications for service delivery arise from findings thathighlight the complexities of the lives of many clients. Drawing on the issues raised, anumber of practical and policy recommendations are provided that focus in particularon aspects of the CAB service most valued by those experiencing serious andpersistent financial difficulties." @default.
- W1673390729 created "2016-06-24" @default.
- W1673390729 creator A5044553114 @default.
- W1673390729 date "2011-01-01" @default.
- W1673390729 modified "2023-09-26" @default.
- W1673390729 title "A longitudinal study of the outcomes and impact of Citizens Advice Bureau advice on the lives of individuals" @default.
- W1673390729 hasPublicationYear "2011" @default.
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