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- W175233529 abstract "This paper proposes a laboratory experiment that will lend empirical support to recent theoretical advances regarding the simultaneous occurrence of trust and distrust in relationships. We highlight the role of reputations before a transactional relationship begins, as well as the impact of apologies in rebuilding trust and reducing distrust following a trust violation." @default.
- W175233529 created "2016-06-24" @default.
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- W175233529 date "2003-01-01" @default.
- W175233529 modified "2023-10-18" @default.
- W175233529 title "The Effects of Reputation and Post Violation Communication on Trust and Distrust" @default.
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- W175233529 doi "https://doi.org/10.2139/ssrn.400941" @default.
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