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• W17762278 abstract "Performance improvement in the construction industry is significantly influenced bythe innovation performance of small construction knowledge-intensive professionalservice firms (SCKIPSFs). There is thus an urgent need to better understand thenature and process of innovation in such firms. The prevailing innovation literatureis generally not appropriate for SCKIPSFs, as it tends to focus on large,manufacturing-based firms operating in 'non-project based' environments; ratherthan small, service-based firms operating in multiple, fluid 'project based'environments. A knowledge-based innovation model was developed from a reviewand synthesis of the relevant literature. This model is presented as a holistic,system-orientated framework to better investigate how SCKIPSFs create, manageand exploit innovation. The five variables in the conceptual model are: interactionenvironment; relationship capital; structure capital; human capital; and, knowledgecapital.The conceptual model formed a gap analysis framework to interrogate the metahypothesis and six sub-hypotheses. The model was investigated and developedthrough a longitudinal twenty-two month case study which consisted of anexploratory phase and an action research phase. Semi-structured interviews,company documentation and company workshop data collection techniques, andcontent analysis and cognitive mapping data analysis techniques, were used.The unit of analysis for this research was taken as the 'innovation activity.' In theexploratory phase of the case study, seven innovations were investigated, and keyvariables for successful and unsuccessful innovation identified. In the actionresearch phase of the case study, an interim project review process innovation wasdeveloped and, in so doing, the interactions between the key variables identified inthe exploratory phase were investigated.The empirical testing of hypotheses revealed two principal factors that stimulate successful knowledge-based innovation in SCKIPSFs: client requirements(synonymous with the market-based view of innovation) and the competences ofknowledge workers (synonymous with the resource-based view of innovation). Indeveloping and testing the conceptual model, the research contributed to innovationtheory by: affirming that the prevailing innovation theory is not appropriate forSCKIPSFs; and, conceptualising and empirically validating two forms ofknowledge-based innovation: exploitative innovation and explorative innovation,along with their generic variables and their distinctive variables to success andfailure, within a SCKTPSF context.The results emphasised the need, in practice, for appropriate: senior managementeducation and training in innovation management; and, mechanisms for knowledgesharing between staff which are not solely driven by immediate project needs." @default.
• W17762278 created "2016-06-24" @default.
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• W17762278 date "2005-01-01" @default.
• W17762278 modified "2023-09-26" @default.
• W17762278 title "A theory of innovation in small knowledge-intensive professional service firms" @default.
• W17762278 hasPublicationYear "2005" @default.
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