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- W1781189206 abstract "The NHS of the future will be more than a universal service — it will be a personal service too. It will not be the NHS of the passive patient — the NHS of the future will be one of patient power, patients engaged and taking greater control over their own health and healthcare too. (Gordon Brown, Speech on the NHS, 7 January 2008)1[The] design of our public services is out of date. They too often reduce the individual user to the status of a unit, and they disempower the professionals whose vocation is all that makes public services work. (David Cameron, Speech on the Conservative approach to improving public services, 26 January 2007)2Give real power and responsibility to people who use public services and people who work in them. And change those services so they’re human in scale and personal in nature — bringing an end to the faceless bureaucracies that alienate and confuse us all. (Nick Clegg, Speech at the Liberal Democrat’s Manifesto Conference, 12 January 2008)3This chapter examines the ideas of the main political parties in Britain towards the reform of public services. I suggest that a growing emphasis among Labour, Conservatives and Liberal Democrats is to organise public services more closely on the needs and wants of users. This is supposed to mark a shift from a model of public services dominated by the interests of producers to one shaped more by the interests of users." @default.
- W1781189206 created "2016-06-24" @default.
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- W1781189206 date "2010-01-01" @default.
- W1781189206 modified "2023-09-26" @default.
- W1781189206 title "Reforming Public Services: The Views of the Main Parties" @default.
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- W1781189206 doi "https://doi.org/10.1057/9780230248557_23" @default.
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