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- W1826236472 abstract "This chapter analyses the relationship between civicness and citizen participation in social services. There is a lot of debate on the contribution of civic behavior and civic culture to public service performance. This chapter looks at the reverse direction: how does citizen participation contribute to civicness? It is argued that citizen participation has more chances to be successful and augment civicness, when certain conditions are met: when participation is structured rather than laissez-faire, if it is experience rather than expertise-based, if representation is substantial rather than merely descriptive, and if public and personal/group interest are distinguished and treated as something that all involved struggle with rather than as a problem of citizens only. These conditions are argued to be important on the basis of analysis of literature on citizen participation; whether they are indeed effective in practice needs to be subject to empirical research. Citizen participation and civicness in social service organisations are supposed to be closely connected. Citizen participation is considered to contribute to civicness, both of citizens themselves and of social service organisations. Only when the voices of citizens are included, and citizens are given the power to really exert influence in socials service organisations, do these organisations have a chance to become civic." @default.
- W1826236472 created "2016-06-24" @default.
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- W1826236472 date "2010-01-01" @default.
- W1826236472 modified "2023-09-26" @default.
- W1826236472 title "Civicness and citizen participation in social services: conditions for promoting respect and public concern" @default.
- W1826236472 doi "https://doi.org/10.5771/9783845222400-83" @default.
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