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- W1843830883 abstract "The objective of the article is the analysis of the relationship among the quality offered by the tourist destination of Holguin, and the satisfaction of the tourists. The results are obtained by means of the employment of the statistical multivariada, standing out the existence of a strong relationship among the satisfaction of the clients with the destination and the loyalty of the same ones, equally the future behavior of the groups was determined of responsive, being observed the existence of a bigger probability and return number, at the same time that the disposition is shown of not communicating dissatisfactions, however the presage of the responsive ones that you/they don't return to the destination, indicates that the unsatisfied ones will transmit their dissatisfactions to double people of those that are shown fully satisfied. The previous elements characterize the present article, guiding their conclusions to carry to an extreme the cautions for the attributes that can provoke a visitor, a low satisfaction." @default.
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- W1843830883 date "2015-07-31" @default.
- W1843830883 modified "2023-09-23" @default.
- W1843830883 title "La satisfacción del cliente, influencia en la lealtad. Análisis del destino Holguín" @default.
- W1843830883 hasPublicationYear "2015" @default.
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