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- W1853751588 abstract "Tingginya persaingan antar perusahaan mengakibatkan perusahaan harus dapat mengelola perusahaan secara profesional. Teknologi informasi dan komunikasi menjadi bagian penting bagi proses pengelolaan tersebut. Salah satu keunggulan tersebut berupa peningkatan pelayanan dengan konsep Manajemen Hubungan Pelanggan atau Customer Relationship Management (CRM)." @default.
- W1853751588 created "2016-06-24" @default.
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- W1853751588 date "2012-06-03" @default.
- W1853751588 modified "2023-09-25" @default.
- W1853751588 title "E-BUSINESS AND CUSTOMER REALTIONSHIP MANAGEMENT" @default.
- W1853751588 hasPublicationYear "2012" @default.
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