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- W18741730 abstract "AbstractAn organisation can be viewed as a bounded, open system effecting transactions with its external environment (Adams 1976). As innovation processes are information processes in which knowledge is acquired, processed, and transferred (Hauschildt 1992), a critical factor for successful performance is the ability of the innovating organisation to effectively gather information from and transmit information to several external domains (Keller and Holland 1975; Tushman 1977). By focussing on the external customer domain, this paper analyses how firms can gain access to a large pool of customer knowledge by integrating customers from user communities (user community collaborators) into the innovation process.KeywordsInnovation ProcessUser GroupProbit ModelCommunity LeaderUser CommunityThese keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves." @default.
- W18741730 created "2016-06-24" @default.
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- W18741730 date "2009-01-01" @default.
- W18741730 modified "2023-09-25" @default.
- W18741730 title "Selecting User Community Collaborators for Innovation Management" @default.
- W18741730 doi "https://doi.org/10.1007/978-3-8349-8711-2_4" @default.
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