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- W190806350 abstract "viii C h a p t e r 1 : I n t r o d u c t i o n 1 C h a p t e r 2 : A n a l ys i s o f C o n c e p t u a l C o n t e x t 3 Diversity Context and Connection 3 Discussion of Key Concepts 5 A Leadership Framework for Creating an Inclusive Culture 7 Organizational Steps to Inclusion 9 Leadership Challenges 17 A Unique Opportunity: The Service Sector and Retail Banking 20 Summary and Research Direction 21 C h a p t e r 3 : M e t h o d o l o g y 23 The Organization 23 Case Study Methodology 24 Interview Participants 26 Validity 27 C h a p t e r 4 : F i n d i n g s a n d A n a l ys i s 29 Conceptual Content Analysis 29" @default.
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- W190806350 date "2011-01-01" @default.
- W190806350 modified "2023-09-26" @default.
- W190806350 title "The Creation of an Inclusive Culture: A Case Study of the Midwestern Region of a Large Retail Banking Organization" @default.
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