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- W190930113 abstract "Interest in quality assessment and assurance activities is again on the ascent, fueled in part by concerns that the cost-containment policies of the early 1980s were implemented with too little attention to their effects on quality of services such as the interpersonal aspects of care and patient health. Today’s competitive marketplace also focuses attention on quality, as providers seek to improve their services and distinguish themselves from other providers. Along with this resurgence of interest in assessing the quality of medical care comes renewed attention to the patient’s viewpoint and increased efforts to involve patients in evaluating the quality of the doctor/patient relationship and engaging in other quality assessment activities. One assumption appears to be critical to these efforts: that patients can provide valid information about the quality of their medical care." @default.
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- W190930113 date "1995-01-01" @default.
- W190930113 modified "2023-09-23" @default.
- W190930113 title "Patients’ Assessments of Quality" @default.
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