Matches in SemOpenAlex for { <https://semopenalex.org/work/W1963972441> ?p ?o ?g. }
- W1963972441 endingPage "626" @default.
- W1963972441 startingPage "612" @default.
- W1963972441 abstract "The aim of this work is to analyze the different perceptions among groups of users regarding transit service quality. We propose a methodology based on a classification and regression tree (CART) approach, allowing the characteristics that most influence overall service quality to be identified. The methodology is applied by using data regarding rail service in northern Italy, particularly suburban lines connecting different towns of the hinterland of the city of Milan. Passengers expressed their opinions about service characteristics such as safety, cleanliness, comfort, information, and personnel. We found that perceptions about service quality are differentiated among the various groups of users." @default.
- W1963972441 created "2016-06-24" @default.
- W1963972441 creator A5011610592 @default.
- W1963972441 creator A5023619717 @default.
- W1963972441 creator A5028060973 @default.
- W1963972441 creator A5052968889 @default.
- W1963972441 date "2014-07-25" @default.
- W1963972441 modified "2023-09-25" @default.
- W1963972441 title "Heterogeneity in Perceptions of Service Quality among Groups of Railway Passengers" @default.
- W1963972441 cites W1963492545 @default.
- W1963972441 cites W1964026200 @default.
- W1963972441 cites W1972498214 @default.
- W1963972441 cites W1977803689 @default.
- W1963972441 cites W1979874437 @default.
- W1963972441 cites W1980482122 @default.
- W1963972441 cites W1980490682 @default.
- W1963972441 cites W1983335317 @default.
- W1963972441 cites W1984146252 @default.
- W1963972441 cites W1984232701 @default.
- W1963972441 cites W1985048625 @default.
- W1963972441 cites W1992561186 @default.
- W1963972441 cites W1994209406 @default.
- W1963972441 cites W1999587568 @default.
- W1963972441 cites W2006946826 @default.
- W1963972441 cites W2008585697 @default.
- W1963972441 cites W2010349953 @default.
- W1963972441 cites W2010455345 @default.
- W1963972441 cites W2013845817 @default.
- W1963972441 cites W2017853812 @default.
- W1963972441 cites W2018591888 @default.
- W1963972441 cites W2022249221 @default.
- W1963972441 cites W2024147949 @default.
- W1963972441 cites W2026920343 @default.
- W1963972441 cites W2030062576 @default.
- W1963972441 cites W2037455370 @default.
- W1963972441 cites W2042741039 @default.
- W1963972441 cites W2042937005 @default.
- W1963972441 cites W2043013449 @default.
- W1963972441 cites W2050063707 @default.
- W1963972441 cites W2055180762 @default.
- W1963972441 cites W2056170939 @default.
- W1963972441 cites W2056292725 @default.
- W1963972441 cites W2058484396 @default.
- W1963972441 cites W2058756757 @default.
- W1963972441 cites W2061649002 @default.
- W1963972441 cites W2061862669 @default.
- W1963972441 cites W2067292918 @default.
- W1963972441 cites W2068852650 @default.
- W1963972441 cites W2072365648 @default.
- W1963972441 cites W2080833703 @default.
- W1963972441 cites W2081762866 @default.
- W1963972441 cites W2083235010 @default.
- W1963972441 cites W2087837204 @default.
- W1963972441 cites W2088712730 @default.
- W1963972441 cites W2095313996 @default.
- W1963972441 cites W2120744077 @default.
- W1963972441 doi "https://doi.org/10.1080/15568318.2013.849318" @default.
- W1963972441 hasPublicationYear "2014" @default.
- W1963972441 type Work @default.
- W1963972441 sameAs 1963972441 @default.
- W1963972441 citedByCount "94" @default.
- W1963972441 countsByYear W19639724412014 @default.
- W1963972441 countsByYear W19639724412015 @default.
- W1963972441 countsByYear W19639724412016 @default.
- W1963972441 countsByYear W19639724412017 @default.
- W1963972441 countsByYear W19639724412018 @default.
- W1963972441 countsByYear W19639724412019 @default.
- W1963972441 countsByYear W19639724412020 @default.
- W1963972441 countsByYear W19639724412021 @default.
- W1963972441 countsByYear W19639724412022 @default.
- W1963972441 countsByYear W19639724412023 @default.
- W1963972441 crossrefType "journal-article" @default.
- W1963972441 hasAuthorship W1963972441A5011610592 @default.
- W1963972441 hasAuthorship W1963972441A5023619717 @default.
- W1963972441 hasAuthorship W1963972441A5028060973 @default.
- W1963972441 hasAuthorship W1963972441A5052968889 @default.
- W1963972441 hasConcept C111472728 @default.
- W1963972441 hasConcept C127413603 @default.
- W1963972441 hasConcept C138885662 @default.
- W1963972441 hasConcept C140781008 @default.
- W1963972441 hasConcept C144133560 @default.
- W1963972441 hasConcept C15744967 @default.
- W1963972441 hasConcept C162853370 @default.
- W1963972441 hasConcept C166957645 @default.
- W1963972441 hasConcept C169760540 @default.
- W1963972441 hasConcept C18762648 @default.
- W1963972441 hasConcept C205649164 @default.
- W1963972441 hasConcept C22212356 @default.
- W1963972441 hasConcept C26760741 @default.
- W1963972441 hasConcept C2777275308 @default.
- W1963972441 hasConcept C2779530757 @default.
- W1963972441 hasConcept C2780378061 @default.
- W1963972441 hasConcept C58037377 @default.
- W1963972441 hasConcept C78519656 @default.
- W1963972441 hasConceptScore W1963972441C111472728 @default.
- W1963972441 hasConceptScore W1963972441C127413603 @default.
- W1963972441 hasConceptScore W1963972441C138885662 @default.
- W1963972441 hasConceptScore W1963972441C140781008 @default.