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- W1964204109 abstract "Purpose – The purpose of this paper to develop a better understanding of the behavioural challenges in workplace performance evaluation and how the issues raised regarding validity and reliability of Likert scales could be addressed in future occupant surveys.Design/methodology/approach – A review of the literature was conducted to identify some of the more important issues in occupant evaluations of built environment performance. Disparate fields of research were particularly given the changing nature of the workplace and work itself. The appropriateness of the Likert scale was then examined in some depth, with evaluation data presented by this method analysed to gauge the extent of error in reporting self‐assessed or perceived workplace productivity.Findings – The review points to significant challenges in obtaining valid and reliable information in occupant self‐evaluations of workplace performance using linear Likert scales. When the occupant rating is negative, arithmetic means were found to be signi..." @default.
- W1964204109 created "2016-06-24" @default.
- W1964204109 creator A5051257869 @default.
- W1964204109 date "2013-08-16" @default.
- W1964204109 modified "2023-09-30" @default.
- W1964204109 title "Occupant stimulus response workplace productivity and the vexed question of measurement" @default.
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- W1964204109 doi "https://doi.org/10.1108/f-03-2012-0021" @default.
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