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- W1967580679 abstract "At FedEx Express—the Federal Express subsidiary of the FedEx Corporation—the guiding principle is People-Service-Profit, whereby the company takes care of its people, who provide service to customers, who return profit. That principle works as both management and employee actions are guided by a variety of measured processes designed to ensure the performance that generates more than $15 billion in revenue by delivering an average of 3.3 million packages a day. © 2001 by John Wiley & Sons, Inc." @default.
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- W1967580679 date "2001-01-01" @default.
- W1967580679 modified "2023-09-24" @default.
- W1967580679 title "Measuring the People Side of FedEx Express" @default.
- W1967580679 doi "https://doi.org/10.1002/npr.1102" @default.
- W1967580679 hasPublicationYear "2001" @default.
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