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- W1970341527 abstract "A national survey of over 1500 American households was analyzed to identify demographic variables that can predict subscription to unlisted telephone service. The survey was conducted face-to-face among a stratified random sample of households. The demographic variables we identified that contribute to subscribership are (in order of importance) being an African-American, not owning a home, metropolitan residence, multifamily dwelling, lower education, and income. Characteristics commonly thought to be important, such as being young, female, having kids, or being a professional or manager, were not statistically significant variables when considered with the others. Our findings suggest that unlisted service may not only be valued by subscribers as a way to cut problem calls, but also to reduce general accessibility by outsiders. Based on this analysis, we advance new service concepts that might still provide value of reduced accessibility but also allow customers to enjoy benefits of selective interaction. These new forms of anonymity protection might be attractive not only because of their intrinsic qualities (reducing phone problems such as telemarketing and obscene calls), but also because of extrinsic ones (symbolism, prestige, ancillary effect of lowering social contact and integration). Further, these new services might resolve thorny regulatory and liability issues that now arise with emerging services that ordinarily require customers to disclose their phone numbers." @default.
- W1970341527 created "2016-06-24" @default.
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- W1970341527 date "1996-11-01" @default.
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- W1970341527 title "Understanding Communication Privacy: Unlisted Telephone Subscribers in the United States" @default.
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- W1970341527 doi "https://doi.org/10.1080/019722496129378" @default.
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