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- W1972562649 abstract "Purpose – The purpose of this paper is to ascertain the most relevant quality factors and communication activities that are suitable as competitive levers in dentistry." @default.
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- W1972562649 date "2009-06-12" @default.
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- W1972562649 title "Patient satisfaction and communication as competitive levers in dentistry" @default.
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- W1972562649 doi "https://doi.org/10.1108/17542730910965074" @default.
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