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- W1979030044 abstract "The design of business processes often ignores detailed consideration of service cost. With competitive market pressure, this has become a key factor for the service sector. The ideas discussed in this paper are a result of research into automating the re-engineering of business processes. This paper presents a methodology for estimating the cost of a process, crucial to the evaluation of the process, using a novel variation of activity-based cost estimation. The majority of the research in this project has concentrated on the service sector and these types of processes are used as examples." @default.
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- W1979030044 date "2010-11-01" @default.
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- W1979030044 title "Evaluation of business processes using probability-driven activity-based costing" @default.
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- W1979030044 doi "https://doi.org/10.1080/02642060802706972" @default.
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