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- W1981330708 abstract "Abstract Objective To explore communication patterns between hospital pharmacists and elderly patients during medication history interviews. Method Medication history interviews conducted by four hospital pharmacists were audiotaped and videotaped. A transcript was constructed for each interview comprising the words spoken, supplemented by noted observations of non-verbal behaviour from the videotapes. Twenty transcripts were coded and analysed using the socio-linguistic model of communication. Results Misconception of speech events was found to be an important source of conflict in the pharmacist-patient relationship. Miscommunication occurred most frequently in the acoustic, lexicon and conception areas. Conclusion Pharmacists' communication skills with the elderly must be developed for effective interaction about medication use." @default.
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- W1981330708 date "2001-06-01" @default.
- W1981330708 modified "2023-10-17" @default.
- W1981330708 title "Pharmacist medication history interview of elderly patients in a teaching hospital in Nigeria" @default.
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- W1981330708 doi "https://doi.org/10.1111/j.2042-7174.2001.tb01037.x" @default.
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