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- W1981569322 abstract "Manuals of technical devices are often not very helpful to the user. This study investigates the influence of spatial instructions versus conventional linear step-by-step manuals on inexperienced users' performance handling cellular phones. Results show a significant interaction between user age and manual. Middle aged users profit more from the spatial information given in the manual that contains the phone's menu tree than from the step-by-step instruction, whereas subjects older than 50 show no improvement. It is concluded that manufacturers should consider the inclusion of spatial information on the cellular phones' menu structure in their manuals, as the majority of users would benefit." @default.
- W1981569322 created "2016-06-24" @default.
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- W1981569322 date "2003-01-01" @default.
- W1981569322 modified "2023-09-23" @default.
- W1981569322 title "Cellular phone manuals" @default.
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- W1981569322 doi "https://doi.org/10.1145/765891.765917" @default.
- W1981569322 hasPublicationYear "2003" @default.
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