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- W1982202941 abstract "In these difficult times, many businesses have cut production and workforce to control costs. But what about quality? Customers still demand a quality product at a reasonable price. The authors first explain how to evaluate the costs of quality, and give tips on setting up a quality management system. They then discuss how companies have responded in this turbulent era, and what we can expect in the future. © 2003 Wiley Periodicals, Inc." @default.
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- W1982202941 date "2003-02-25" @default.
- W1982202941 modified "2023-09-27" @default.
- W1982202941 title "The importance of quality: A post September 11 perspective" @default.
- W1982202941 doi "https://doi.org/10.1002/jcaf.10147" @default.
- W1982202941 hasPublicationYear "2003" @default.
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