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• W1983252878 abstract "Rusbult and Farrell's general model of responses to job dissatisfaction is utilized to assess reactions to declining satisfaction among public sector employees. Four general categories of response-exit, voice, loyalty, and neglect-are described and explored. Data from the “Federal Employee Attitude Survey, 1979” were examined to evaluate the predictive ability of the Rusbult and Farrell model. Consistent with their model, higher levels of employee satisfaction and greater degree of investment size encouraged tendencies toward voice and loyalty while discouraging exit and neglect. Also, higher quality job alternatives promoted exit and voice while inhibiting neglectful tendencies. Contrary to predictions, better alternatives also encouraged loyalist responding. The implications of these findings in light of increasing dissatisfaction in the federal bureaucracy are discussed." @default.
• W1983252878 created "2016-06-24" @default.
• W1983252878 creator A5050824507 @default.
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• W1983252878 date "1985-02-01" @default.
• W1983252878 modified "2023-10-02" @default.
• W1983252878 title "When Bureaucrats Get the Blues: Responses to Dissatisfaction Among Federal Employees" @default.
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• W1983252878 doi "https://doi.org/10.1111/j.1559-1816.1985.tb00895.x" @default.
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