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- W1984953686 abstract "To enhance the clinical utility of psychological assessments, the author recommends a consumer-focused approach to health care marketing-the Four Rs: relevance, response, relationships, and results (J. English, 2000). Research suggests 5 responses psychologists can take to increase the relevance of psychological assessments: (a) eliminate jargon, (b) focus on referral questions, (c) individualize assessment reports, (d) emphasize client strengths, and (e) write concrete recommendations. To build relationships with consumers, psychologists should collaborate with them when formulating referral questions and providing feedback of assessment results. Finally, psychologists should use the results of consumer satisfaction studies to improve the clinical utility of psychological assessments." @default.
- W1984953686 created "2016-06-24" @default.
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- W1984953686 date "2003-06-01" @default.
- W1984953686 modified "2023-10-15" @default.
- W1984953686 title "Consumer-focused psychological assessment." @default.
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- W1984953686 doi "https://doi.org/10.1037/0735-7028.34.3.240" @default.
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