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- W1985434031 abstract "A successful company understands the powerful impact customer-defined quality can have on business. For this reason an organization or company want to maintain a level of quality that satisfy their customers at the appropriate time and price then that organization must follow some quality management techniques to fulfill those principles and planning. TQM is a comprehensive system approach that works horizontally across an organization, involving all departments and employees and extending backward and forward to include suppliers, clients and customers. However, the process of implementation of TQM may not be a smooth sailing process for some organizations. Organizations must have perseverance and undivided support from top management before embarking into this rigorous but yet challenging process." @default.
- W1985434031 created "2016-06-24" @default.
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- W1985434031 date "2014-02-01" @default.
- W1985434031 modified "2023-09-27" @default.
- W1985434031 title "Is TQM Practices still Relevant?: A Critical Review" @default.
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- W1985434031 doi "https://doi.org/10.4028/www.scientific.net/amr.902.419" @default.
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