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- W1987222495 abstract "Motivated by make-to-order production systems, we consider a dynamic control problem for a multiclass, parallel-server queueing system. The production system serves multiple classes of customers who require rigid due-date lead times and may cancel their order subject to a cancellation penalty. To meet the due-date constraints, a system manager may outsource orders when the backlog of work is judged excessive, thereby incurring outsourcing costs. The system manager strives to minimize long-run average costs by dynamically making outsourcing and resource allocation decisions. Under heavy-traffic conditions, the scheduling problem is approximated by a Brownian control problem. Interpreting the solution of the Brownian control problem in the context of the original queueing system, a nongreedy outsourcing and resource allocation policy is proposed. A simulation experiment is performed to demonstrate the effectiveness of this policy." @default.
- W1987222495 created "2016-06-24" @default.
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- W1987222495 date "2009-02-01" @default.
- W1987222495 modified "2023-09-27" @default.
- W1987222495 title "Dynamic Control of a Make-to-Order, Parallel-Server System with Cancellations" @default.
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- W1987222495 doi "https://doi.org/10.1287/opre.1080.0532" @default.
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