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- W1987465524 abstract "Purpose – The purpose of this paper is to investigate consumer behaviour as it relates to identity theft and fraud.Design/methodology/approach – Using survey data, this paper models the relationship between past experience of consumers and their levels of concern, and derives the principal components that make up consumer behaviours.Findings – The components are physical prevention measures, account monitoring, agency monitoring, password security, and risky behaviour avoidance. These components were found to be almost orthogonal, implying that consumers tend to “buy into” a particular component of behaviour. The proposed model of consumer behaviour, while statistically significant, did not have high predictive value.Research limitations/implications – The survey data used were collected without reference to the model used in this paper, which limits the efficacy of the model.Practical implications – Consumers use all the behaviours in one component without regard to other components. This can leave “hole..." @default.
- W1987465524 created "2016-06-24" @default.
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- W1987465524 date "2011-12-29" @default.
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- W1987465524 title "Consumer identity theft prevention and identity fraud detection behaviours" @default.
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- W1987465524 doi "https://doi.org/10.1108/13590791211190704" @default.
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