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- W1988235158 abstract "The critical importance of customer satisfaction in online shopping stores has been recognised in academic research and its literature, in particular. However, studies in this area remain broad and to some extent fragmented. Therefore, the purpose of this study is to test empirically the integrated model of customer satisfaction with online shopping that has been developed by Lee and Joshi (2006). This study draws on 242 questionnaire surveys of university students in Dubai, UAE. The analysis of these surveys reveals that attitudes toward online shopping and the intention to shop online in the UAE are not only affected by ease of use, usefulness, and enjoyment, but also by some other factors such as perceived Web-store traits, channel traits and consumer traits." @default.
- W1988235158 created "2016-06-24" @default.
- W1988235158 creator A5035466557 @default.
- W1988235158 date "2010-01-01" @default.
- W1988235158 modified "2023-10-16" @default.
- W1988235158 title "A study of customer satisfaction with online shopping: evidence from the UAE" @default.
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- W1988235158 doi "https://doi.org/10.1504/ijamc.2010.034659" @default.
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