FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W1989802014> ?p ?o ?g. }

• W1989802014 endingPage "83" @default.
• W1989802014 startingPage "70" @default.
• W1989802014 abstract "Project-based firms (PBFs) increasingly provide comprehensive solutions that consist of products, product systems and services. In solution businesses, long-term collaborative relationships between solution providers and customers are essential. However, little is still known about how relationship marketing activities should be integrated across organizational units, particularly at the practical level of delivering individual projects and services belonging to complete solutions. In this study, based on a case study of a project-based firm and four of its system delivery projects, we identify eight micro-level integration mechanisms for integrating the activities of the project and service business units at the level of delivering a single solution. The joint participation of both project and service business units in project and service activities over the life cycle of a single delivered system enhances the management of customer relationships between the units, and ensures the continuity of the customer relationship over the system life cycle. The identified integration mechanisms also help PBFs to integrate services into their core business and overcome the problems arising from the discontinuous nature of project business. • Provision of solutions in project-based firms (PBFs) is organized through delivering projects and services to customers. • We report eight micro-level integration mechanisms for integrating project and service businesses in a PBF. • These mechanisms take place at the level of project and service activities in the life cycle of a delivered system. • Joint participation of project and service business units in the system life cycle enhances the continuity of customer relationships. • The integration mechanisms help PBFs to overcome the problems with the discontinuous nature of project business." @default.
• W1989802014 created "2016-06-24" @default.
• W1989802014 creator A5007421906 @default.
• W1989802014 creator A5055280452 @default.
• W1989802014 creator A5068710725 @default.
• W1989802014 date "2015-02-01" @default.
• W1989802014 modified "2023-10-17" @default.
• W1989802014 title "Organizing for solutions: How project-based firms integrate project and service businesses" @default.
• W1989802014 cites W1550253794 @default.
• W1989802014 cites W1778615270 @default.
• W1989802014 cites W1964127093 @default.
• W1989802014 cites W1965600442 @default.
• W1989802014 cites W1966012126 @default.
• W1989802014 cites W1966224468 @default.
• W1989802014 cites W1967879256 @default.
• W1989802014 cites W1970457216 @default.
• W1989802014 cites W1975525977 @default.
• W1989802014 cites W1977263121 @default.
• W1989802014 cites W1980131304 @default.
• W1989802014 cites W1984361750 @default.
• W1989802014 cites W1985448420 @default.
• W1989802014 cites W1991033905 @default.
• W1989802014 cites W1992990082 @default.
• W1989802014 cites W2003780008 @default.
• W1989802014 cites W2007006972 @default.
• W1989802014 cites W2012984457 @default.
• W1989802014 cites W2017481699 @default.
• W1989802014 cites W2023225590 @default.
• W1989802014 cites W2031776811 @default.
• W1989802014 cites W2033047412 @default.
• W1989802014 cites W2035342991 @default.
• W1989802014 cites W2038308732 @default.
• W1989802014 cites W2040608980 @default.
• W1989802014 cites W2040747837 @default.
• W1989802014 cites W2040863051 @default.
• W1989802014 cites W2040957735 @default.
• W1989802014 cites W2042799906 @default.
• W1989802014 cites W2043482901 @default.
• W1989802014 cites W2053107404 @default.
• W1989802014 cites W2055083739 @default.
• W1989802014 cites W2059353727 @default.
• W1989802014 cites W2063827618 @default.
• W1989802014 cites W2064092237 @default.
• W1989802014 cites W2064275069 @default.
• W1989802014 cites W2064889128 @default.
• W1989802014 cites W2066408817 @default.
• W1989802014 cites W2070036758 @default.
• W1989802014 cites W2075854918 @default.
• W1989802014 cites W2079051770 @default.
• W1989802014 cites W2079504537 @default.
• W1989802014 cites W2079585773 @default.
• W1989802014 cites W2079684318 @default.
• W1989802014 cites W2082179706 @default.
• W1989802014 cites W2084829685 @default.
• W1989802014 cites W2087418073 @default.
• W1989802014 cites W2088543321 @default.
• W1989802014 cites W2089414762 @default.
• W1989802014 cites W2089890015 @default.
• W1989802014 cites W2094012965 @default.
• W1989802014 cites W2094343961 @default.
• W1989802014 cites W2108408251 @default.
• W1989802014 cites W2110672626 @default.
• W1989802014 cites W2115497642 @default.
• W1989802014 cites W2133454091 @default.
• W1989802014 cites W2135526934 @default.
• W1989802014 cites W2136222024 @default.
• W1989802014 cites W2139041794 @default.
• W1989802014 cites W2141951329 @default.
• W1989802014 cites W2158980306 @default.
• W1989802014 cites W2164204630 @default.
• W1989802014 cites W2164470234 @default.
• W1989802014 cites W2167928095 @default.
• W1989802014 cites W2197987016 @default.
• W1989802014 cites W2903561064 @default.
• W1989802014 cites W4251795993 @default.
• W1989802014 doi "https://doi.org/10.1016/j.indmarman.2015.02.021" @default.
• W1989802014 hasPublicationYear "2015" @default.
• W1989802014 type Work @default.
• W1989802014 sameAs 1989802014 @default.
• W1989802014 citedByCount "32" @default.
• W1989802014 countsByYear W19898020142015 @default.
• W1989802014 countsByYear W19898020142016 @default.
• W1989802014 countsByYear W19898020142017 @default.
• W1989802014 countsByYear W19898020142019 @default.
• W1989802014 countsByYear W19898020142020 @default.
• W1989802014 countsByYear W19898020142021 @default.
• W1989802014 countsByYear W19898020142022 @default.
• W1989802014 crossrefType "journal-article" @default.
• W1989802014 hasAuthorship W1989802014A5007421906 @default.
• W1989802014 hasAuthorship W1989802014A5055280452 @default.
• W1989802014 hasAuthorship W1989802014A5068710725 @default.
• W1989802014 hasBestOaLocation W19898020142 @default.
• W1989802014 hasConcept C144133560 @default.
• W1989802014 hasConcept C162853370 @default.
• W1989802014 hasConcept C195094911 @default.
• W1989802014 hasConcept C2780378061 @default.
• W1989802014 hasConcept C41008148 @default.
• W1989802014 hasConcept C56739046 @default.

• next