Matches in SemOpenAlex for { <https://semopenalex.org/work/W1990812657> ?p ?o ?g. }
- W1990812657 endingPage "359" @default.
- W1990812657 startingPage "352" @default.
- W1990812657 abstract "We investigate how stock-outs influence decision satisfaction and repatronage intentions for online purchase situations and how these responses vary with disclosure time and justification wording. We manipulate the disclosure time of the products’ unavailability (ex ante vs. ex post) and the justification given to consumers (firm-related vs. firm-unrelated). We find that, overall, stock-outs produce negative reactions, but that the main effects of timing and wording can sum up: ex ante, firm-related communication effectively offsets the damage caused by stock-outs. Retailers should employ real-time tracking to promptly inform consumers of product availability, and accept the responsibility for any outages." @default.
- W1990812657 created "2016-06-24" @default.
- W1990812657 creator A5044381916 @default.
- W1990812657 creator A5086914631 @default.
- W1990812657 date "2013-09-01" @default.
- W1990812657 modified "2023-10-14" @default.
- W1990812657 title "When Out-of-Stock Products DO Backfire: Managing Disclosure Time and Justification Wording" @default.
- W1990812657 cites W1646446773 @default.
- W1990812657 cites W1977049125 @default.
- W1990812657 cites W1977693544 @default.
- W1990812657 cites W1988487435 @default.
- W1990812657 cites W1997113333 @default.
- W1990812657 cites W2003522562 @default.
- W1990812657 cites W2011747645 @default.
- W1990812657 cites W2011794315 @default.
- W1990812657 cites W2013343894 @default.
- W1990812657 cites W2015671938 @default.
- W1990812657 cites W2016090261 @default.
- W1990812657 cites W2028184439 @default.
- W1990812657 cites W2028200830 @default.
- W1990812657 cites W2030807211 @default.
- W1990812657 cites W2034307159 @default.
- W1990812657 cites W2034425090 @default.
- W1990812657 cites W2035494440 @default.
- W1990812657 cites W2036229077 @default.
- W1990812657 cites W2040384293 @default.
- W1990812657 cites W2057855250 @default.
- W1990812657 cites W2058540853 @default.
- W1990812657 cites W2061742916 @default.
- W1990812657 cites W2074787074 @default.
- W1990812657 cites W2080568495 @default.
- W1990812657 cites W2090501920 @default.
- W1990812657 cites W2095097973 @default.
- W1990812657 cites W2102467277 @default.
- W1990812657 cites W2109020490 @default.
- W1990812657 cites W2115354117 @default.
- W1990812657 cites W2127978857 @default.
- W1990812657 cites W2142367114 @default.
- W1990812657 cites W2156718079 @default.
- W1990812657 cites W2162986484 @default.
- W1990812657 cites W2177382657 @default.
- W1990812657 cites W2313319791 @default.
- W1990812657 cites W3124342006 @default.
- W1990812657 cites W3124713774 @default.
- W1990812657 cites W3126127406 @default.
- W1990812657 cites W4235243957 @default.
- W1990812657 cites W4241451461 @default.
- W1990812657 cites W4246158756 @default.
- W1990812657 cites W4254501931 @default.
- W1990812657 cites W4256005559 @default.
- W1990812657 doi "https://doi.org/10.1016/j.jretai.2012.12.003" @default.
- W1990812657 hasPublicationYear "2013" @default.
- W1990812657 type Work @default.
- W1990812657 sameAs 1990812657 @default.
- W1990812657 citedByCount "41" @default.
- W1990812657 countsByYear W19908126572015 @default.
- W1990812657 countsByYear W19908126572016 @default.
- W1990812657 countsByYear W19908126572017 @default.
- W1990812657 countsByYear W19908126572018 @default.
- W1990812657 countsByYear W19908126572019 @default.
- W1990812657 countsByYear W19908126572020 @default.
- W1990812657 countsByYear W19908126572021 @default.
- W1990812657 countsByYear W19908126572022 @default.
- W1990812657 countsByYear W19908126572023 @default.
- W1990812657 crossrefType "journal-article" @default.
- W1990812657 hasAuthorship W1990812657A5044381916 @default.
- W1990812657 hasAuthorship W1990812657A5086914631 @default.
- W1990812657 hasConcept C122251271 @default.
- W1990812657 hasConcept C127413603 @default.
- W1990812657 hasConcept C139719470 @default.
- W1990812657 hasConcept C144133560 @default.
- W1990812657 hasConcept C162324750 @default.
- W1990812657 hasConcept C162853370 @default.
- W1990812657 hasConcept C200601418 @default.
- W1990812657 hasConcept C204036174 @default.
- W1990812657 hasConcept C2780505938 @default.
- W1990812657 hasConcept C78519656 @default.
- W1990812657 hasConceptScore W1990812657C122251271 @default.
- W1990812657 hasConceptScore W1990812657C127413603 @default.
- W1990812657 hasConceptScore W1990812657C139719470 @default.
- W1990812657 hasConceptScore W1990812657C144133560 @default.
- W1990812657 hasConceptScore W1990812657C162324750 @default.
- W1990812657 hasConceptScore W1990812657C162853370 @default.
- W1990812657 hasConceptScore W1990812657C200601418 @default.
- W1990812657 hasConceptScore W1990812657C204036174 @default.
- W1990812657 hasConceptScore W1990812657C2780505938 @default.
- W1990812657 hasConceptScore W1990812657C78519656 @default.
- W1990812657 hasIssue "3" @default.
- W1990812657 hasLocation W19908126571 @default.
- W1990812657 hasOpenAccess W1990812657 @default.
- W1990812657 hasPrimaryLocation W19908126571 @default.
- W1990812657 hasRelatedWork W1482423459 @default.
- W1990812657 hasRelatedWork W1789078735 @default.
- W1990812657 hasRelatedWork W2026539069 @default.
- W1990812657 hasRelatedWork W207884067 @default.
- W1990812657 hasRelatedWork W2129918226 @default.
- W1990812657 hasRelatedWork W2365973415 @default.
- W1990812657 hasRelatedWork W2996457675 @default.