Matches in SemOpenAlex for { <https://semopenalex.org/work/W1992708070> ?p ?o ?g. }
- W1992708070 endingPage "144" @default.
- W1992708070 startingPage "123" @default.
- W1992708070 abstract "The purpose of our study is to propose a measurement model, based on two separate scales, to simultaneously test the quality of three services: online travel reservations, accommodation reservations and online ticketing. A scale to measure electronic service quality consists of four dimensions: design, functionality, privacy and information/reliability. The second scale used to measure recovery electronic service quality consists of two dimensions: access/contact and responsiveness. The findings indicate that our scales are reliable, valid and consistent among different contexts. To complete the validity assessment of the proposed scales, we test the nomological validity comparing different competing models." @default.
- W1992708070 created "2016-06-24" @default.
- W1992708070 creator A5053197502 @default.
- W1992708070 creator A5080376504 @default.
- W1992708070 date "2013-01-24" @default.
- W1992708070 modified "2023-10-14" @default.
- W1992708070 title "Simultaneous measurement of quality in different online services" @default.
- W1992708070 cites W1483977207 @default.
- W1992708070 cites W1484668315 @default.
- W1992708070 cites W1497651039 @default.
- W1992708070 cites W1504736214 @default.
- W1992708070 cites W1563791530 @default.
- W1992708070 cites W1604982023 @default.
- W1992708070 cites W1791587663 @default.
- W1992708070 cites W1968171365 @default.
- W1992708070 cites W1971052900 @default.
- W1992708070 cites W1973533502 @default.
- W1992708070 cites W1977167088 @default.
- W1992708070 cites W1979178234 @default.
- W1992708070 cites W1979907230 @default.
- W1992708070 cites W1981358333 @default.
- W1992708070 cites W1985288667 @default.
- W1992708070 cites W1987258130 @default.
- W1992708070 cites W1988051832 @default.
- W1992708070 cites W1989775047 @default.
- W1992708070 cites W1991522105 @default.
- W1992708070 cites W1992794179 @default.
- W1992708070 cites W1997466440 @default.
- W1992708070 cites W2001312038 @default.
- W1992708070 cites W2004914173 @default.
- W1992708070 cites W2011457410 @default.
- W1992708070 cites W2011732626 @default.
- W1992708070 cites W2012242612 @default.
- W1992708070 cites W2024396140 @default.
- W1992708070 cites W2026368098 @default.
- W1992708070 cites W2028184439 @default.
- W1992708070 cites W2029239220 @default.
- W1992708070 cites W2030052975 @default.
- W1992708070 cites W2036063909 @default.
- W1992708070 cites W2041736172 @default.
- W1992708070 cites W2042113379 @default.
- W1992708070 cites W2046669440 @default.
- W1992708070 cites W2050578586 @default.
- W1992708070 cites W2051797449 @default.
- W1992708070 cites W2055077282 @default.
- W1992708070 cites W2059927669 @default.
- W1992708070 cites W2066788670 @default.
- W1992708070 cites W2066949328 @default.
- W1992708070 cites W2073462901 @default.
- W1992708070 cites W2074766466 @default.
- W1992708070 cites W2081123608 @default.
- W1992708070 cites W2082213477 @default.
- W1992708070 cites W2084010497 @default.
- W1992708070 cites W2095147887 @default.
- W1992708070 cites W2099078684 @default.
- W1992708070 cites W2122912498 @default.
- W1992708070 cites W2127620965 @default.
- W1992708070 cites W2142715697 @default.
- W1992708070 cites W2150563888 @default.
- W1992708070 cites W2151694441 @default.
- W1992708070 cites W2160251866 @default.
- W1992708070 cites W2323132578 @default.
- W1992708070 cites W4230706236 @default.
- W1992708070 cites W4250040931 @default.
- W1992708070 doi "https://doi.org/10.1080/02642069.2013.763345" @default.
- W1992708070 hasPublicationYear "2013" @default.
- W1992708070 type Work @default.
- W1992708070 sameAs 1992708070 @default.
- W1992708070 citedByCount "20" @default.
- W1992708070 countsByYear W19927080702014 @default.
- W1992708070 countsByYear W19927080702015 @default.
- W1992708070 countsByYear W19927080702016 @default.
- W1992708070 countsByYear W19927080702017 @default.
- W1992708070 countsByYear W19927080702018 @default.
- W1992708070 countsByYear W19927080702019 @default.
- W1992708070 countsByYear W19927080702020 @default.
- W1992708070 countsByYear W19927080702021 @default.
- W1992708070 countsByYear W19927080702023 @default.
- W1992708070 crossrefType "journal-article" @default.
- W1992708070 hasAuthorship W1992708070A5053197502 @default.
- W1992708070 hasAuthorship W1992708070A5080376504 @default.
- W1992708070 hasConcept C105795698 @default.
- W1992708070 hasConcept C111472728 @default.
- W1992708070 hasConcept C121332964 @default.
- W1992708070 hasConcept C124101348 @default.
- W1992708070 hasConcept C138885662 @default.
- W1992708070 hasConcept C140781008 @default.
- W1992708070 hasConcept C144133560 @default.
- W1992708070 hasConcept C151730666 @default.
- W1992708070 hasConcept C15744967 @default.
- W1992708070 hasConcept C157660682 @default.
- W1992708070 hasConcept C162853370 @default.
- W1992708070 hasConcept C163258240 @default.
- W1992708070 hasConcept C169760540 @default.
- W1992708070 hasConcept C171606756 @default.
- W1992708070 hasConcept C182050348 @default.
- W1992708070 hasConcept C193525677 @default.
- W1992708070 hasConcept C2777267654 @default.