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- W1993674225 abstract "ABSTRACT Two phenomena make the distinction between services and manufacturing obsolete: the tertiarization of manufacturing and the introduction of information technologies in service industries. Competitiveness of manufacturing firms increasingly depends on the quality of service inputs and on packages of goods and services. Information and communication technologies introduce ‘industrial’ processes of production in service industries. Hence, it does not make sense any more to use categories such as ‘services’ or ‘manufacturing’. Instead, it would be more meaningful to group economic activities according to input configurations. This paper will discuss these issues in the context of the supposed German ‘service gap’." @default.
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- W1993674225 date "2007-06-27" @default.
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- W1993674225 title "THE GERMAN SERVICE GAP OR: RE-ORGANISING THE MANUFACTURING??SERVICES PUZZLE" @default.
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- W1993674225 doi "https://doi.org/10.1111/j.1467-999x.2007.00278.x" @default.
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