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- W1993852511 abstract "Purpose This paper aims to give an overview of EU‐level e‐inclusion policy providing elements for the context for reflection on the role and shape of universal service. Design/methodology/approach The paper provides an account of the drivers and principles of EU e‐inclusion policy. Findings The paper finds that e‐inclusion – at this stage – needs a comprehensive and coherent approach addressing any social and economic exclusion factor with the help of ICT, addressing the risk of ICT as a factor of exclusion, bringing together the market, society, and user perspectives and seeking a “triple‐win”, and pro‐actively and forward‐looking combination of policy tools that can help to realize e‐inclusion. Originality/value The paper provides a contribution to the discussion on universal service from the wider perspective of EU e‐inclusion policy." @default.
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- W1993852511 date "2008-08-15" @default.
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- W1993852511 title "EU e‐inclusion policy in context" @default.
- W1993852511 cites W2053120142 @default.
- W1993852511 doi "https://doi.org/10.1108/14636690810904670" @default.
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