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- W1997551003 abstract "Organisational citizenship behaviours (OCBs) have been the topic of much research attempting to understand the antecedents and impacts of these behaviours on organisational effectiveness. This study examines the role of emotional intelligence (EI) on employees’ involvement in OCBs. Respondents (N = 185) from six organisations completed EI and OCBs questionnaires. The results of this study indicated significant differences between the employees with high and low EI for the involvement in OCBs. Further, employees with high EI were more involved in OCBs such as individual initiative, personal industry and loyal boosterism. There was no significant difference between high and low emotional intelligent employees on interpersonal helping behaviour. Implications and limitations of this study are discussed and avenues of future research are identified." @default.
- W1997551003 created "2016-06-24" @default.
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- W1997551003 date "2012-01-01" @default.
- W1997551003 modified "2023-10-16" @default.
- W1997551003 title "The role of emotional intelligence in employees' organisational citizenship behaviours" @default.
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- W1997551003 doi "https://doi.org/10.1504/ijicbm.2012.047415" @default.
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