Matches in SemOpenAlex for { <https://semopenalex.org/work/W2000292217> ?p ?o ?g. }
Showing items 1 to 86 of
86
with 100 items per page.
- W2000292217 endingPage "932" @default.
- W2000292217 startingPage "915" @default.
- W2000292217 abstract "This article analyses a New Public Management (NPM) style of reform recently introduced in Portuguese public administration. The reform introduces new organizations to a method of delivering public services called ‘Citizen Shops’ (CS) (Lojas dos Cidadãos). Several public services are concentrated in a single building whose management follows the practices of the private sector concerning service delivery and opening times, rather like a ‘shopping centre’. ‘Citizen Shops’ is a kind of agencification and is an attempt to avoid the constraints of civil service red tape and bureaucratic resistance to change. The author argues that the extent to which new ideas were imported from NPM was limited and constrained by the institutional framework and the culture prevailing in Portuguese bureaucracy. Citizen Shops reproduced the hierarchical and centralized nature of service delivery and followed the traditional patterns of control. The prevailing structure is an important constraint on NPM development." @default.
- W2000292217 created "2016-06-24" @default.
- W2000292217 creator A5062669893 @default.
- W2000292217 date "2001-12-01" @default.
- W2000292217 modified "2023-09-26" @default.
- W2000292217 title "Improving Public Service Delivery: The Crossroads Between NPM and Traditional Bureaucracy" @default.
- W2000292217 doi "https://doi.org/10.1111/1467-9299.00286" @default.
- W2000292217 hasPublicationYear "2001" @default.
- W2000292217 type Work @default.
- W2000292217 sameAs 2000292217 @default.
- W2000292217 citedByCount "71" @default.
- W2000292217 countsByYear W20002922172012 @default.
- W2000292217 countsByYear W20002922172013 @default.
- W2000292217 countsByYear W20002922172014 @default.
- W2000292217 countsByYear W20002922172015 @default.
- W2000292217 countsByYear W20002922172016 @default.
- W2000292217 countsByYear W20002922172017 @default.
- W2000292217 countsByYear W20002922172018 @default.
- W2000292217 countsByYear W20002922172019 @default.
- W2000292217 countsByYear W20002922172020 @default.
- W2000292217 countsByYear W20002922172021 @default.
- W2000292217 countsByYear W20002922172023 @default.
- W2000292217 crossrefType "journal-article" @default.
- W2000292217 hasAuthorship W2000292217A5062669893 @default.
- W2000292217 hasBestOaLocation W20002922171 @default.
- W2000292217 hasConcept C121426985 @default.
- W2000292217 hasConcept C127413603 @default.
- W2000292217 hasConcept C138885662 @default.
- W2000292217 hasConcept C144133560 @default.
- W2000292217 hasConcept C147859227 @default.
- W2000292217 hasConcept C162853370 @default.
- W2000292217 hasConcept C17744445 @default.
- W2000292217 hasConcept C199539241 @default.
- W2000292217 hasConcept C2776036281 @default.
- W2000292217 hasConcept C2780110086 @default.
- W2000292217 hasConcept C2780378061 @default.
- W2000292217 hasConcept C2992250137 @default.
- W2000292217 hasConcept C3116431 @default.
- W2000292217 hasConcept C35219183 @default.
- W2000292217 hasConcept C41895202 @default.
- W2000292217 hasConcept C47936135 @default.
- W2000292217 hasConcept C51575053 @default.
- W2000292217 hasConcept C68595000 @default.
- W2000292217 hasConcept C78519656 @default.
- W2000292217 hasConcept C94625758 @default.
- W2000292217 hasConceptScore W2000292217C121426985 @default.
- W2000292217 hasConceptScore W2000292217C127413603 @default.
- W2000292217 hasConceptScore W2000292217C138885662 @default.
- W2000292217 hasConceptScore W2000292217C144133560 @default.
- W2000292217 hasConceptScore W2000292217C147859227 @default.
- W2000292217 hasConceptScore W2000292217C162853370 @default.
- W2000292217 hasConceptScore W2000292217C17744445 @default.
- W2000292217 hasConceptScore W2000292217C199539241 @default.
- W2000292217 hasConceptScore W2000292217C2776036281 @default.
- W2000292217 hasConceptScore W2000292217C2780110086 @default.
- W2000292217 hasConceptScore W2000292217C2780378061 @default.
- W2000292217 hasConceptScore W2000292217C2992250137 @default.
- W2000292217 hasConceptScore W2000292217C3116431 @default.
- W2000292217 hasConceptScore W2000292217C35219183 @default.
- W2000292217 hasConceptScore W2000292217C41895202 @default.
- W2000292217 hasConceptScore W2000292217C47936135 @default.
- W2000292217 hasConceptScore W2000292217C51575053 @default.
- W2000292217 hasConceptScore W2000292217C68595000 @default.
- W2000292217 hasConceptScore W2000292217C78519656 @default.
- W2000292217 hasConceptScore W2000292217C94625758 @default.
- W2000292217 hasIssue "4" @default.
- W2000292217 hasLocation W20002922171 @default.
- W2000292217 hasOpenAccess W2000292217 @default.
- W2000292217 hasPrimaryLocation W20002922171 @default.
- W2000292217 hasRelatedWork W1506799737 @default.
- W2000292217 hasRelatedWork W1999204268 @default.
- W2000292217 hasRelatedWork W2000292217 @default.
- W2000292217 hasRelatedWork W2003261305 @default.
- W2000292217 hasRelatedWork W2042100353 @default.
- W2000292217 hasRelatedWork W2127483956 @default.
- W2000292217 hasRelatedWork W2503964456 @default.
- W2000292217 hasRelatedWork W3037740698 @default.
- W2000292217 hasRelatedWork W4233134803 @default.
- W2000292217 hasRelatedWork W4292729108 @default.
- W2000292217 hasVolume "79" @default.
- W2000292217 isParatext "false" @default.
- W2000292217 isRetracted "false" @default.
- W2000292217 magId "2000292217" @default.
- W2000292217 workType "article" @default.