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- W2000599120 abstract "More beneficial supply chain relationships develop when carrier performance is employed to establish long - term competitive advantages rather than used primarily as an area for cost reduction. Moreover, carrier service quality is becoming increasingly critical to a larger number and a wider variety of shippers. Accordingly, service provided by carriers is instrumental in developing new customers as well as maintaining established accounts. Shippers committed to exceeding consignee or customer expectations in terms of distribution service performance need to take a closer and more in - depth look at the role and relevance of the carrier in the management of supply chains." @default.
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- W2000599120 date "2000-11-01" @default.
- W2000599120 modified "2023-09-25" @default.
- W2000599120 title "Quality Carriers: Critical Link in Supply Chain Relationship Development" @default.
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