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• W2005157069 abstract "Purpose The purpose of this paper is to expand knowledge of reputation change as a social process and to explore the implications of a social constructivist view of reputation for the challenge of reputation management. Design/methodology/approach The authors analyze the main characteristics of a social constructivist view of reputation, and study its implications for the task of reputation management by means of an interpretative arena model of reputation change. Findings The authors build a framework for analyzing reputation change as dialogical interaction between an organization and active stakeholders. Practical implications The arena model is a tool for analyzing the task of corporate reputation change management across a variety of contexts. The arena model provides a conceptual tool for making sense of the crucial and intricate challenge of strategic reputation management, which places organizations engaging in struggles and collaborations with the stakeholders in symbolic environments. Originality/value The arena model is the first framework seeking to bridge the theoretical challenge of social constructivism with the managerial task of reputation change." @default.
• W2005157069 created "2016-06-24" @default.
• W2005157069 creator A5055317311 @default.
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• W2005157069 date "2013-03-29" @default.
• W2005157069 modified "2023-10-02" @default.
• W2005157069 title "Making and breaking sense: an inquiry into the reputation change" @default.
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• W2005157069 doi "https://doi.org/10.1108/09534811311328380" @default.
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