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• W2007132535 startingPage "163" @default.
• W2007132535 abstract "Recognized principles of quality management include a component for process improvement, comprised largely of corrective and preventive action taken in response to identified problems. The importance of identifying and investigating problems has been clearly established in transfusion medicine. Such problems can be identified in the following ways: error, incident, and accident reports; adverse reaction reports; customer complaints; process indicator measurements; results of proficiency testing; and results of internal or external audits, inspections, or assessments. Responses to reported events can be remedial, in which the symptom is addressed, or corrective, in which the underlying cause is addressed with the intent to prevent recurrence. If identified problems or their root causes are trended to look for patterns or problems not yet occurring are anticipated, the action taken is proactive and considered preventive. Methods to trend events, monitor processes, and perform root cause analysis are discussed as well as use of the following process improvement 'tools': control charts, flowcharting, the 'repetitive why', cause-and-effect diagram, and Pareto analysis." @default.
• W2007132535 created "2016-06-24" @default.
• W2007132535 creator A5014376813 @default.
• W2007132535 creator A5064488228 @default.
• W2007132535 date "1999-10-01" @default.
• W2007132535 modified "2023-09-28" @default.
• W2007132535 title "Corrective and preventive action" @default.
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• W2007132535 doi "https://doi.org/10.1016/s0955-3886(99)00088-0" @default.
• W2007132535 hasPubMedId "https://pubmed.ncbi.nlm.nih.gov/10747525" @default.
• W2007132535 hasPublicationYear "1999" @default.
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