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• W2012145384 abstract "Different approaches to improve quality are used in organizations delivering health care. Donabedian introduced structure, process and outcome, from which other approaches like self-assessment, accreditation, visitation, International Standards Organisation (ISO) and European Foundation for Quality Management (EFQM) can be aligned. The EFQM model is one such approach that has been adopted and adapted by the Dutch Institute for Quality Management. This article describes the background and progress relating to the use of the EFQM business excellence model within Dutch health care organizations. In addition the process for applying for the European Quality Award and the Dutch Quality Award are described in detail. Finally, the reader is enlightened regarding the work of the European ExPeRT research group who are promoting the use of quality models within health care." @default.
• W2012145384 created "2016-06-24" @default.
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• W2012145384 date "1999-04-01" @default.
• W2012145384 modified "2023-09-25" @default.
• W2012145384 title "EFQM approach and the Dutch Quality Award" @default.
• W2012145384 cites W1551186209 @default.
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• W2012145384 doi "https://doi.org/10.1108/09526869910261286" @default.
• W2012145384 hasPubMedId "https://pubmed.ncbi.nlm.nih.gov/10537859" @default.
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