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- W2013605813 abstract "The idea that user consultation is central to effectiveness, quality and efficiency is still relatively new in many public service organisations, including libraries. This paper reviews the methods available and describes the results of a survey of all UK public library authorities to find out what methods they employ, their effectiveness, and in which context they are used. Recommendations are also made for improving user consultation within libraries." @default.
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- W2013605813 date "1998-11-01" @default.
- W2013605813 modified "2023-09-25" @default.
- W2013605813 title "User consultation in public library services" @default.
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- W2013605813 doi "https://doi.org/10.1108/01435129810232027" @default.
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