FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2016551979> ?p ?o ?g. }

• W2016551979 endingPage "1381" @default.
• W2016551979 startingPage "1365" @default.
• W2016551979 abstract "AbstractThis study examines the multidimensional and mediating relationships between six total quality management (TQM) practices, role conflict and role ambiguity. Survey data are collected from 422 employees from ISO-certified firms in Malaysia. With the use of structural equation modelling, the findings indicate that higher levels of process management and information analysis lead to lower levels of role conflict. The presence of a quality-oriented human resource focus induces higher levels of role conflict. Strategic planning is negatively related to role ambiguity. Customer focus and role conflict are found to be independently and positively related to role ambiguity. Role conflict is found to be a full mediator between the following: human resource focus and role ambiguity; process management and role ambiguity; information analysis and role ambiguity. The research model serves as a diagnostic tool for the organisational administrators to manage the individual employee stress behaviour by leveraging current TQM practices, and fine-tune the right characteristics to reduce undesirable role conflict and role ambiguity. The study and its findings have filled a research gap in the literature of TQM and psychological well-being of employees. The inclusion of mediating effects in this study is an important aspect that other studies have not considered.Keywords: Malaysiarole conflictrole ambiguitystructural equation modellingtotal quality management AcknowledgmentsPart of the paper has been presented in the First Annual Canadian Quality Congress, August 19–21, 2009, University of British Columbia, Vancouver, Canada." @default.
• W2016551979 created "2016-06-24" @default.
• W2016551979 creator A5008481176 @default.
• W2016551979 creator A5035633738 @default.
• W2016551979 creator A5083464792 @default.
• W2016551979 date "2012-10-30" @default.
• W2016551979 modified "2023-10-03" @default.
• W2016551979 title "Multidimensional and mediating relationships between TQM, role conflict and role ambiguity: A role theory perspective" @default.
• W2016551979 cites W1547898676 @default.
• W2016551979 cites W1966238022 @default.
• W2016551979 cites W1968629566 @default.
• W2016551979 cites W1971424850 @default.
• W2016551979 cites W1978740795 @default.
• W2016551979 cites W1978919079 @default.
• W2016551979 cites W1979051662 @default.
• W2016551979 cites W1979253977 @default.
• W2016551979 cites W1979635855 @default.
• W2016551979 cites W1984997545 @default.
• W2016551979 cites W1985547037 @default.
• W2016551979 cites W1986874469 @default.
• W2016551979 cites W1991433946 @default.
• W2016551979 cites W1999129509 @default.
• W2016551979 cites W2000196738 @default.
• W2016551979 cites W2000789424 @default.
• W2016551979 cites W2004232934 @default.
• W2016551979 cites W2007414882 @default.
• W2016551979 cites W2008164340 @default.
• W2016551979 cites W2014949606 @default.
• W2016551979 cites W2027784974 @default.
• W2016551979 cites W2028070292 @default.
• W2016551979 cites W2032385226 @default.
• W2016551979 cites W2036704229 @default.
• W2016551979 cites W2042666893 @default.
• W2016551979 cites W2043489215 @default.
• W2016551979 cites W2047038139 @default.
• W2016551979 cites W2049300055 @default.
• W2016551979 cites W2050248033 @default.
• W2016551979 cites W2058783334 @default.
• W2016551979 cites W2061044045 @default.
• W2016551979 cites W2063966938 @default.
• W2016551979 cites W2066343366 @default.
• W2016551979 cites W2066632669 @default.
• W2016551979 cites W2073985018 @default.
• W2016551979 cites W2075412397 @default.
• W2016551979 cites W2078518420 @default.
• W2016551979 cites W2082380418 @default.
• W2016551979 cites W2084924480 @default.
• W2016551979 cites W2090197053 @default.
• W2016551979 cites W2090240996 @default.
• W2016551979 cites W2092723835 @default.
• W2016551979 cites W2099054346 @default.
• W2016551979 cites W2101093342 @default.
• W2016551979 cites W2108649455 @default.
• W2016551979 cites W2116456350 @default.
• W2016551979 cites W2124092870 @default.
• W2016551979 cites W2131005936 @default.
• W2016551979 cites W2132619206 @default.
• W2016551979 cites W2157076698 @default.
• W2016551979 cites W2162598075 @default.
• W2016551979 cites W2164965146 @default.
• W2016551979 cites W2292425789 @default.
• W2016551979 cites W2327830657 @default.
• W2016551979 cites W2333057539 @default.
• W2016551979 cites W3123177461 @default.
• W2016551979 cites W4242289451 @default.
• W2016551979 cites W4244291675 @default.
• W2016551979 cites W4246152302 @default.
• W2016551979 cites W4252331714 @default.
• W2016551979 cites W4253620899 @default.
• W2016551979 cites W4292811746 @default.
• W2016551979 cites W60307884 @default.
• W2016551979 doi "https://doi.org/10.1080/14783363.2012.733266" @default.
• W2016551979 hasPublicationYear "2012" @default.
• W2016551979 type Work @default.
• W2016551979 sameAs 2016551979 @default.
• W2016551979 citedByCount "16" @default.
• W2016551979 countsByYear W20165519792014 @default.
• W2016551979 countsByYear W20165519792017 @default.
• W2016551979 countsByYear W20165519792018 @default.
• W2016551979 countsByYear W20165519792019 @default.
• W2016551979 countsByYear W20165519792020 @default.
• W2016551979 countsByYear W20165519792021 @default.
• W2016551979 countsByYear W20165519792022 @default.
• W2016551979 countsByYear W20165519792023 @default.
• W2016551979 crossrefType "journal-article" @default.
• W2016551979 hasAuthorship W2016551979A5008481176 @default.
• W2016551979 hasAuthorship W2016551979A5035633738 @default.
• W2016551979 hasAuthorship W2016551979A5083464792 @default.
• W2016551979 hasConcept C111472728 @default.
• W2016551979 hasConcept C111919701 @default.
• W2016551979 hasConcept C119857082 @default.
• W2016551979 hasConcept C12713177 @default.
• W2016551979 hasConcept C138885662 @default.
• W2016551979 hasConcept C138897024 @default.
• W2016551979 hasConcept C144024400 @default.
• W2016551979 hasConcept C144133560 @default.
• W2016551979 hasConcept C154945302 @default.
• W2016551979 hasConcept C15744967 @default.

• next