Matches in SemOpenAlex for { <https://semopenalex.org/work/W2017126911> ?p ?o ?g. }
- W2017126911 endingPage "69" @default.
- W2017126911 startingPage "58" @default.
- W2017126911 abstract "This study extends previous research on the antecedents and outcomes of frontline employee (FLE) burnout by empirically testing the direct and moderating effects of two coping strategies in a job demand stress–strain (burnout)–job performance model using data from a large Russian retail bank. Contrary to findings from North American-Western research and more limited studies of countries where collectivist values are emphasized, the study findings show that emotional exhaustion plays no mediating role in the job demand stressors–job performance relationship. Self-directed coping buffers the dysfunctional effects of job demand stressors on emotional exhaustion whereas ‘other-directed’ coping buffers the job demand stressors to job performance relationship. Implications of the results are discussed and future research avenues are offered." @default.
- W2017126911 created "2016-06-24" @default.
- W2017126911 creator A5027637006 @default.
- W2017126911 creator A5028123287 @default.
- W2017126911 creator A5065386848 @default.
- W2017126911 date "2015-03-01" @default.
- W2017126911 modified "2023-09-26" @default.
- W2017126911 title "Coping with stress: A study of retail banking service workers in Russia" @default.
- W2017126911 cites W1491499614 @default.
- W2017126911 cites W1574996314 @default.
- W2017126911 cites W1580114081 @default.
- W2017126911 cites W1608836379 @default.
- W2017126911 cites W1965072910 @default.
- W2017126911 cites W1965605079 @default.
- W2017126911 cites W1966524136 @default.
- W2017126911 cites W1968149593 @default.
- W2017126911 cites W1968629566 @default.
- W2017126911 cites W1969150132 @default.
- W2017126911 cites W1969845014 @default.
- W2017126911 cites W1971679794 @default.
- W2017126911 cites W1972477146 @default.
- W2017126911 cites W1972817752 @default.
- W2017126911 cites W1973873674 @default.
- W2017126911 cites W1975999722 @default.
- W2017126911 cites W1977510943 @default.
- W2017126911 cites W1981251392 @default.
- W2017126911 cites W1981544485 @default.
- W2017126911 cites W1987258130 @default.
- W2017126911 cites W1989752895 @default.
- W2017126911 cites W1994091839 @default.
- W2017126911 cites W1994681887 @default.
- W2017126911 cites W1997460207 @default.
- W2017126911 cites W2000768606 @default.
- W2017126911 cites W2010348352 @default.
- W2017126911 cites W2010842518 @default.
- W2017126911 cites W2011415903 @default.
- W2017126911 cites W2014497877 @default.
- W2017126911 cites W2018144608 @default.
- W2017126911 cites W2022551388 @default.
- W2017126911 cites W2022608407 @default.
- W2017126911 cites W2022942412 @default.
- W2017126911 cites W2025603971 @default.
- W2017126911 cites W2027280469 @default.
- W2017126911 cites W2027784974 @default.
- W2017126911 cites W2036640961 @default.
- W2017126911 cites W2044039192 @default.
- W2017126911 cites W2047652610 @default.
- W2017126911 cites W2050933942 @default.
- W2017126911 cites W2051659877 @default.
- W2017126911 cites W2053235277 @default.
- W2017126911 cites W2056226829 @default.
- W2017126911 cites W2057008115 @default.
- W2017126911 cites W2057643324 @default.
- W2017126911 cites W2059744671 @default.
- W2017126911 cites W2061843384 @default.
- W2017126911 cites W2064024260 @default.
- W2017126911 cites W2064771873 @default.
- W2017126911 cites W2067718403 @default.
- W2017126911 cites W2070958967 @default.
- W2017126911 cites W2076124583 @default.
- W2017126911 cites W2078266471 @default.
- W2017126911 cites W2078310877 @default.
- W2017126911 cites W2081051636 @default.
- W2017126911 cites W2082189657 @default.
- W2017126911 cites W2082682076 @default.
- W2017126911 cites W2087769149 @default.
- W2017126911 cites W2088861238 @default.
- W2017126911 cites W2090552208 @default.
- W2017126911 cites W2094892789 @default.
- W2017126911 cites W2095202102 @default.
- W2017126911 cites W2096077734 @default.
- W2017126911 cites W2097780989 @default.
- W2017126911 cites W2098500472 @default.
- W2017126911 cites W2098685541 @default.
- W2017126911 cites W2100372757 @default.
- W2017126911 cites W2106096361 @default.
- W2017126911 cites W2106975085 @default.
- W2017126911 cites W2108154693 @default.
- W2017126911 cites W2112614289 @default.
- W2017126911 cites W2114244101 @default.
- W2017126911 cites W2116451994 @default.
- W2017126911 cites W2119943767 @default.
- W2017126911 cites W2126037753 @default.
- W2017126911 cites W2126833778 @default.
- W2017126911 cites W2131005936 @default.
- W2017126911 cites W2134055800 @default.
- W2017126911 cites W2139998781 @default.
- W2017126911 cites W2140009535 @default.
- W2017126911 cites W2142988015 @default.
- W2017126911 cites W2144109739 @default.
- W2017126911 cites W2144372049 @default.
- W2017126911 cites W2144816256 @default.
- W2017126911 cites W2147413648 @default.
- W2017126911 cites W2152365398 @default.
- W2017126911 cites W2153183543 @default.
- W2017126911 cites W2155361596 @default.
- W2017126911 cites W2158403055 @default.
- W2017126911 cites W2162205187 @default.