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- W2017172393 abstract "c.bond@coventry.ac.uk The following paper seeks to review work undertaken by the two authors in developing and enhancing the contribution made to organizational knowledge and learning by Information Management and Technology (IM&T) Specialists in the United Kingdom (UK) National Health Service (NHS). This paper reviews two national consultancy projects and presents some reflective observations on the epistemological foundations of the approaches used within the context of the cases’. Data from this work has therefore been analyzed retrospectively and from a qualitative and largely interpretative domain. Indeed neither of the authors approached this consultancy work from a traditional research approach, our main participation in these initiatives came from our involvement as process and technical consultants. (Schein, 1987) The first case study focuses on the use of soft systems methodology (SSM) within an oncology project designed to improve cancer services within a local region. The second case study reviews the use of an epistemology of reflective practice as a means of developing a new Professional ’ For a more detailed account of the two case studies please refer to the publications cited in the references under Kirkham & LeMaistre and Bond &Wilson. pel~llission to nuke digital or hard copies of all or part of this work for personal or classroom use is granled without fee provided that COpicS are not made or distrihuted for prolit or commercial advantage and that copies bear this notice and the full citation on the first pagC. To copy otherwise. to republish, to post on sewers or to redistribute to lists. requires prior specific permission and!or a fee. SIGCPR ‘99 New Orleans LA USA Copyright ACM 1999 I-581 13-063-5/99/04...$5.00 Sandi Kirkham Principal Lecturer in" @default.
- W2017172393 created "2016-06-24" @default.
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- W2017172393 date "1999-04-01" @default.
- W2017172393 modified "2023-09-23" @default.
- W2017172393 title "Contrasting the application of soft systems methodology and reflective practice to the development of organizational knowledge and learning --- a review of two cases in the UK National Health Service" @default.
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- W2017172393 doi "https://doi.org/10.1145/299513.299694" @default.
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