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W2017204546 abstract "Purpose – Six Sigma teams are special types of quality improvement teams which originated in the USA in the 1980s and later became popular in manufacturing enterprises worldwide. One dilemma for this type of teams is that they have to generate innovative solutions to solve urgent problems, while they are strictly bound by the rigorous Six Sigma approach. Another important issue is that Six Sigma is a typical western concept and the philosophy behind it contradicts some of the traditional Chinese values. This study seeks to examine the knowledge flow in Six Sigma teams in order to understand how the teams accommodate these conflicts.Design/methodology/approach – The study applies a case study methodology and uses a combination of storytelling and follow‐up interviews.Findings – The results show that Six Sigma teams go through a cycle from transforming the external input into technical knowledge, practical knowledge and finally critical knowledge to create opportunities for improvement. Another finding is t..." @default.
W2017204546 created "2016-06-24" @default.
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W2017204546 date "2010-08-17" @default.
W2017204546 modified "2023-09-26" @default.
W2017204546 title "A study of knowledge flow in Six Sigma teams in a Chinese manufacturing enterprise" @default.
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W2017204546 doi "https://doi.org/10.1108/03055721011071485" @default.
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