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- W2017891279 abstract "Abstract Working with a service vendor is different from buying a physical product-the client and the vendor are investing in a relationship that has to be developed over time. Following the workshop leaders' discussion of issues of concern during a transition, attendees explored the practical aspect of this evolution, using scenarios that look at the human perspective as well as technological considerations." @default.
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- W2017891279 title "Creating Subscription Agent/Client Relationships in the Emerging Serials Environment" @default.
- W2017891279 doi "https://doi.org/10.1300/j123v34n03_13" @default.
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