FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2018302010> ?p ?o ?g. }

• W2018302010 endingPage "1058" @default.
• W2018302010 startingPage "1052" @default.
• W2018302010 abstract "The purpose of this study is to find out the difference in the service fairness, customer’s participation behavior, relationship quality and relationship performance perceived by consumer according to the type of clothing store (department store versus Dongdaemun Fashion Town). The subjects of the research were men and women in their 20s and 30s who were residing in Seoul and Gyeonggi-do and who had the experience of purchasing clothing product at department store or Dongdaemun Fashion Town. Data were collected through a questionnaire survey, and a total of 424 questionnaires were used for final analysis: 213 questionnaires from the consumers who used department store, plus 211 questionnaires from those who used Dongdaemun Fashion Town. The result of this research showed that there was significant difference in all of service fairness (procedure and outcome), customer’s participation behavior (emotional participation, information participation and physical participation), relationship quality (satisfaction and trust) and relationship performance (repurchase intention, and positive word-of-mouth) perceived by consumer, according to the type of clothing store (clothing stores in department store versus Dongdaemun Fashion Town). Especially, the consumers who used the clothing stores in department store showed better perception of all the service fairness, customer’s participation behavior, relationship quality and relationship outcome. It is considered, therefore, that clothing enterprises need to establish differentiated service strategy for consumer, through the improvement of store environment and the education of salesperson that can induce more comforTable and active purchasing activity of consumers who visit store." @default.
• W2018302010 created "2016-06-24" @default.
• W2018302010 creator A5056745061 @default.
• W2018302010 creator A5061378399 @default.
• W2018302010 creator A5081017432 @default.
• W2018302010 date "2011-01-01" @default.
• W2018302010 modified "2023-09-26" @default.
• W2018302010 title "The Difference in the Service Fairness, Customer’s Participation Behavior, Relationship Quality and Relationship Performance by Consumer According to the Type of Clothing Store (Clothing Stores in Department Store versus Dongdaemun Fashion Town)" @default.
• W2018302010 cites W1480049095 @default.
• W2018302010 cites W1988487435 @default.
• W2018302010 cites W2017613618 @default.
• W2018302010 cites W2022249118 @default.
• W2018302010 cites W2042221801 @default.
• W2018302010 cites W2070054856 @default.
• W2018302010 cites W2090266480 @default.
• W2018302010 cites W2313319791 @default.
• W2018302010 cites W2327975117 @default.
• W2018302010 cites W4256735618 @default.
• W2018302010 doi "https://doi.org/10.4028/www.scientific.net/amr.175-176.1052" @default.
• W2018302010 hasPublicationYear "2011" @default.
• W2018302010 type Work @default.
• W2018302010 sameAs 2018302010 @default.
• W2018302010 citedByCount "0" @default.
• W2018302010 crossrefType "journal-article" @default.
• W2018302010 hasAuthorship W2018302010A5056745061 @default.
• W2018302010 hasAuthorship W2018302010A5061378399 @default.
• W2018302010 hasAuthorship W2018302010A5081017432 @default.
• W2018302010 hasConcept C111472728 @default.
• W2018302010 hasConcept C112698675 @default.
• W2018302010 hasConcept C138885662 @default.
• W2018302010 hasConcept C140781008 @default.
• W2018302010 hasConcept C144133560 @default.
• W2018302010 hasConcept C15744967 @default.
• W2018302010 hasConcept C162853370 @default.
• W2018302010 hasConcept C166957645 @default.
• W2018302010 hasConcept C191511416 @default.
• W2018302010 hasConcept C2524010 @default.
• W2018302010 hasConcept C2778813691 @default.
• W2018302010 hasConcept C2779530757 @default.
• W2018302010 hasConcept C2780378061 @default.
• W2018302010 hasConcept C33923547 @default.
• W2018302010 hasConcept C530175646 @default.
• W2018302010 hasConcept C90673727 @default.
• W2018302010 hasConcept C95457728 @default.
• W2018302010 hasConceptScore W2018302010C111472728 @default.
• W2018302010 hasConceptScore W2018302010C112698675 @default.
• W2018302010 hasConceptScore W2018302010C138885662 @default.
• W2018302010 hasConceptScore W2018302010C140781008 @default.
• W2018302010 hasConceptScore W2018302010C144133560 @default.
• W2018302010 hasConceptScore W2018302010C15744967 @default.
• W2018302010 hasConceptScore W2018302010C162853370 @default.
• W2018302010 hasConceptScore W2018302010C166957645 @default.
• W2018302010 hasConceptScore W2018302010C191511416 @default.
• W2018302010 hasConceptScore W2018302010C2524010 @default.
• W2018302010 hasConceptScore W2018302010C2778813691 @default.
• W2018302010 hasConceptScore W2018302010C2779530757 @default.
• W2018302010 hasConceptScore W2018302010C2780378061 @default.
• W2018302010 hasConceptScore W2018302010C33923547 @default.
• W2018302010 hasConceptScore W2018302010C530175646 @default.
• W2018302010 hasConceptScore W2018302010C90673727 @default.
• W2018302010 hasConceptScore W2018302010C95457728 @default.
• W2018302010 hasLocation W20183020101 @default.
• W2018302010 hasOpenAccess W2018302010 @default.
• W2018302010 hasPrimaryLocation W20183020101 @default.
• W2018302010 hasRelatedWork W1983532449 @default.
• W2018302010 hasRelatedWork W2181881655 @default.
• W2018302010 hasRelatedWork W2350086902 @default.
• W2018302010 hasRelatedWork W2408876202 @default.
• W2018302010 hasRelatedWork W2560105553 @default.
• W2018302010 hasRelatedWork W2753047320 @default.
• W2018302010 hasRelatedWork W3121310208 @default.
• W2018302010 hasRelatedWork W3209975098 @default.
• W2018302010 hasRelatedWork W4311468535 @default.
• W2018302010 hasRelatedWork W2138931792 @default.
• W2018302010 hasVolume "175-176" @default.
• W2018302010 isParatext "false" @default.
• W2018302010 isRetracted "false" @default.
• W2018302010 magId "2018302010" @default.
• W2018302010 workType "article" @default.