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• W2021071187 abstract "This paper discusses the use of contracts as the prevailing coordination mechanism in IS innovation processes in which an external provider is appointed. Drawing from a theoretical framework founded on systems theory, structuration theory and neo-institutionalism, this paper argues that IS innovations take place in a relatively weak institutional context, which accounts for the generalised preference for contracts over other coordination mechanisms (i.e. trust) as a means of governing interorganizational exchange. Based on secondary data, two constituent elements of the institutional context of IS innovations are analysed, namely the institutional aspects of the IT industry and the legal system. Our argument has both academic and practical implications. Academic implications emphasize the importance of acknowledging the institutional dimension of contracts and trust. Regarding practice, the need for a better understanding of the role of contracts is suggested." @default.
• W2021071187 created "2016-06-24" @default.
• W2021071187 creator A5055178608 @default.
• W2021071187 date "2010-06-01" @default.
• W2021071187 modified "2023-09-27" @default.
• W2021071187 title "Contracts, trust and information systems innovation" @default.
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• W2021071187 doi "https://doi.org/10.1590/s1679-39512010000200009" @default.
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