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- W2021127352 abstract "This paper analyzes customer loyalty and distinguishes from the dimensions of behavior and attitude, and then the author gives the way to establish and cultivate loyal customers with targeted methods so as to facilitate companies to accurately locate the source of their profits and obtain long-term development." @default.
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- W2021127352 date "2010-06-01" @default.
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- W2021127352 title "Analysis of customer loyalty from the perspective of attitude and behavior" @default.
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- W2021127352 doi "https://doi.org/10.1109/iccsna.2010.5588844" @default.
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