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- W2022146351 abstract "This empirical study provides a thorough measurement analysis of the LibQUAL+™ scale for measuring library service quality. In particular, the study assesses the unidimensionality of the scale, the scale's psychometric properties and its factor structure. Data were gathered using a self-administered questionnaire distributed to a sample of university library users: 189 in Canada and 374 in Mexico. Using confirmatory factor analysis (CFA), the study confirms the assumption of unidimensionality in only two of the three current sub-dimensions of the scale. The results of this study also show that the LibQUAL+™ scale consists of four dimensions. The remainder of the CFA results in the study provides strong support for the general reliability and validity of the four-dimensional structure." @default.
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- W2022146351 date "2012-12-01" @default.
- W2022146351 modified "2023-09-30" @default.
- W2022146351 title "An independent assessment of the unidimensionality, reliability, validity and factor structure of the LibQUAL+™ scale" @default.
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- W2022146351 doi "https://doi.org/10.1080/02642069.2011.593167" @default.
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