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- W2022683857 abstract "BACKGROUND: Software Process Improvement (SPI) is a systematic approach to increase the efficiency and effectiveness of a software development organization and to enhance software products. OBJECTIVE: This paper aims to identify and characterize evaluation strategies and measurements used to assess the impact of different SPI initiatives. METHOD: The systematic literature review includes 148 papers published between 1991 and 2008. The selected papers were classified according to SPI initiative, applied evaluation strategies, and measurement perspectives. Potential confounding factors interfering with the evaluation of the improvement effort were assessed. RESULTS: Seven distinct evaluation strategies were identified, wherein the most common one, Pre-Post Comparison was applied in 49 percent of the inspected papers. Quality was the most measured attribute (62 percent), followed by Cost (41 percent), and Schedule (18 percent). Looking at measurement perspectives, Project represents the majority with 66 percent. CONCLUSION: The evaluation validity of SPI initiatives is challenged by the scarce consideration of potential confounding factors, particularly given that Pre-Post Comparison was identified as the most common evaluation strategy, and the inaccurate descriptions of the evaluation context. Measurements to assess the short and mid-term impact of SPI initiatives prevail, whereas long-term measurements in terms of customer satisfaction and return on investment tend to be less used." @default.
- W2022683857 created "2016-06-24" @default.
- W2022683857 creator A5017514424 @default.
- W2022683857 creator A5047199297 @default.
- W2022683857 creator A5048546330 @default.
- W2022683857 creator A5051305507 @default.
- W2022683857 creator A5063787358 @default.
- W2022683857 creator A5091409516 @default.
- W2022683857 date "2012-03-01" @default.
- W2022683857 modified "2023-10-06" @default.
- W2022683857 title "Evaluation and Measurement of Software Process Improvement—A Systematic Literature Review" @default.
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